Returns & Exchanges
At JMJ Catholic Products, we want you to be completely satisfied with your purchase of faith-based items. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure your items are in original, unused condition with all tags and packaging intact; please note that personalized items and opened media are non-returnable.
- 2.Request a Return Authorization
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
- 3.Package Your Item
Securely pack the products in their original shipping box, clearly marking the RMA number on the outside of the package to ensure efficient processing.
- 4.Ship and Receive Refund
Send the package via a trackable shipping method; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
